in Issues/Bugs by
Hi,
I purchased my licence through paypal payment 2 days ago 99$.
I received the payment confirmation from paypal but I didnt receive any email from you regarding the licence ...?
I tried to register to support but didnt receive anything either.

The email adress I used for paypal and support is jb23f hotmail#com.

Could you please give me some feedback ?
Thanks by advance
Regards

5 Answers

by templatetoaster (24.6k points)
As I can see from our records you have already activated TemplateToaster using your purchased activation key, please let me know if you need any further assistance.
by twinkle45 (180 points)
I purchased my licence through paypal payment 2 days ago 99$.
I received the payment confirmation from paypal but I didnt receive any email from you regarding the licence ...?
I tried to register to support but didnt receive anything either.
by templatetoaster (24.6k points)
I purchased my licence through paypal payment 2 days ago 99$.
I received the payment confirmation from paypal but I didnt receive any email from you regarding the licence ...?
I tried to register to support but didnt receive anything either.


Sorry but I don't see any payment associated with email altoxxxxx149@gmail.com. We send activation key to the email used while making the payment or the default Paypal email, did you check the spam folder of your payment/Paypal email ?

Can you please open a support ticket here for the quick solution: http://templatetoaster.com/support/

Your username is: twinkle45
by twinkle45 (180 points)
I purchased my licence through paypal payment 2 days ago 99$.
I received the payment confirmation from paypal but I didnt receive any email from you regarding the licence ...?
I tried to register to support but didnt receive anything either.




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by templatetoaster (24.6k points)
I purchased my licence through paypal payment 2 days ago 99$.
I received the payment confirmation from paypal but I didnt receive any email from you regarding the licence ...?
I tried to register to support but didnt receive anything either.



We send out the activation key instantly on payment confirmation, please check spam/bulk folder or your default Paypal email. Let me know your Paypal default email if you don't see it there.
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