How about giving a phone number to your support line so these issues can be dealt with over the phone instead of giving you private information to our websites? I would never give you administrative privileges considering the type of support I've already received "It's working fine on our end". I would hope that your product works on your end, however it appears that your customers do all your BETA testing for you without even knowing it.
Obviously Template Toaster is not fully compatible with Joomla 3.2. I cannot access any of the CSS, HTML, or any other files of the TT template in the back end. It just causes my browser to load and load with a blank screen when i try to access the files, then crashes my browser and my computer. I cannot access the CSS, HTML or any other files in my hosting account CPanel either so this is a Template Toaster issue
I uninstalled J 3.2 and installed J 3.1.5 and I can access the problems no problem.