Chris, your answer has nothing to do with my question, in case you didn't notice.
Ok, PLEASE READ MY LIPS, or at least the following text! NEVER answer with another question on top of or inside a question. Why? Because it will NEVER be answered! ALWAYS go to the top menu bar and click on "Ask a Question" if you want an answer. Your lucky to get an answer with the original question let alone a tag-along. It does not matter if you're website has gone to ell or if your wife is about to give birth to a fully grown 6 year old Big Foot pending your website being online.
In your case you should have gone to the "Help" dropdown at the top of the page and clicked on "Support" and put in a support ticket. Then start a NEW "Ask a Question" and pray you get an answer from one of them.
Sorry if I seem rude. Forum users, please pay attention to what you're asking and where you are asking it. Of course that's your choice if you choose to waste your time and wait for a certain place to freeze over. Ha!