in Issues/Bugs by bromyard (120 points)

I get the following error message when trying to activate for the first time, have just bought the professional edition. There are no Internet connection problems!

1 Answer

by robert-williams (1.5k points)


It seems your internet connection is behind any proxy/firewall settings, please try activating after disabling those setting if any. If still, you face the same issue please contact us on live chat. Our support team is available over chat from 10 AM to 9 PM Indian Standard Time. You can use following time zone converter for the time estimation:

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