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Image Files Supported
asked
Aug 29, 2013
in
General Discussion
by
arkofhope
(
900
points)
:D Hi. When I "Browse" to put in my own logo, I get "File name not supported". Does this simply mean you don't accept PNG files? If so, what files do you accept :?:
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4
Answers
answered
Aug 29, 2013
by
templatetoaster
(
24.8k
points)
Hi,
File name should not contain special character.
Sincerely,
TemplateToaster Support
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answered
Aug 29, 2013
by
arkofhope
(
900
points)
I took out any dashes or special characters & it says "Improper File Name" :geek:
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answered
Aug 30, 2013
by
2ninerniner2
(
1.2k
points)
I have no issues with adding PNG files for a Logo. Have you tried various other PNG files just to test?
Cheers!
Lyle
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answered
Aug 31, 2013
by
templatetoaster
(
24.8k
points)
.png format is supported, please provide us your image and we'll check it for you.
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