TemplateToaster Forum - Recent questions and answers in Issues/Bugs

Answered: New Template Toaster software not working

Mon, 09 Feb 2026 12:10:34 +0000

Please provide us more details of the issue like steps to generate the issue and the error code if any your are getting on your project screen.

Can you fix Template Toaster so it will work for PrestaShop 9 ?

Tue, 28 Oct 2025 13:30:06 +0000

PrestaShop 9 The header and search box, logo, and image slider format layout is way off. search box don't work. Can you fix Template Toaster to work with PrestaShop 9 ?.

Answered: PrestaShop 8 compatibility

Mon, 27 Oct 2025 00:53:42 +0000

its 10/26/2025 and looks like no. i have prestashop 9 and template toaster has problems making a template for ps 9.

Template Toaster will not work for a PrestaShop 9 store. You quoted it will work on prestashop 9.

Sun, 26 Oct 2025 12:51:31 +0000

Answered: OpenCart 3.0.3.9 error

Mon, 01 Apr 2024 06:03:31 +0000

Please open a support ticket at templatetoaster.com/support, our support team will guide you accordingly.

Header graphic does not upload when installing Blogger Template. How do I upload image folder to Blogger?

Tue, 02 Jan 2024 01:59:12 +0000

When Exporting Blogger template a image folder and a fonts folder is crated.

The restore file for Blogger that is created is main.html and is the template file that is uploaded to my Blogger page.

How do I get the image to load?

The expiry date of my license is incorrect. It should be 2024-03-06 and not 2024-02-12.

Sun, 05 Mar 2023 14:45:09 +0000

Could some customer services check my last ticket that i updated (i even have done some printscreen of my account, so that you understand simply. Thanks for your time and help.

Answered: Can't download update to my none expired templatetoaster

Wed, 30 Nov 2022 17:01:43 +0000

I got the same problem over here and i also can't export themes anymore

Answered: Installed TT8 on laptop & pc - every template I open if there is title/text at top it gets partially cut off

Wed, 18 May 2022 18:11:12 +0000

Sometimes, when using graphic, web design, or CAD programs, things will be overlapped or cut off because of the display setting. Make sure the scale is set to "100% (Recommended)" in "Display setting"

Answered: Templates saved from previous version opening in newest version does not display correctly...

Tue, 10 May 2022 04:16:52 +0000

Please open a support ticket at https://templatetoaster.com/support and provide your TTR file so that we can provide you with an appropriate solution.

Answered: Vertical Alignment Menu on Header

Mon, 04 Apr 2022 09:43:27 +0000

Hey,

Thanks for letting us know about the situation and we'd love to help you with this.

At present, there is no such option in TemplateToaster to set the Menu Vertical alignment in the header. You can only set the menu vertically by adding Margin and Padding to the menu items. We hope this is helpful. Let us know if you have any more questions, comments, or concerns

Answered: Won't let me select anything on the blog page. How can I edit the information?

Fri, 04 Mar 2022 02:24:16 +0000

TemplateToaster provides option to set layout and styling for blog page, all the content provided on blog page is dummy content to display the styling applied. You can create the blog articles at CMS end, all the styling applied in TemplateToaster will be applied to that after installing the template.

Answered: Where do you change the properties of Joomla Tags

Tue, 14 Sep 2021 10:15:25 +0000

Hey,

Thanks for lettings us know about the situation. We'd love to help you with this.

We've generated this case at our end and forward it to the development team. We'll very soon provide you an updated build for the same.

For the time being, we have created a custom CSS solution for you.

Custom CSS:

#ttr_content #ttr_content_margin .ttr_article ul.tags
{
text-align: left;
text-indent: unset;
margin-left: unset;
}

#ttr_content #ttr_content_margin .ttr_article ul.tags li a.label.label-info
{
color: Gray;
font-size: 26px;
padding: 11px 16px;
font-weight: bold;
font-family: "Amaranth","Arial";
font-style: normal;
}

Paste this CSS under: Go to Joomla backend -> Extensions-> templates -> click on activated template name -> template options -> style options -> custom css.

Also, please change the CSS prefix from the above code accordingly. You can find the CSS prefix in TemplateToaster under: General tab-> Website preferences-> CSS prefix.

You can change it according to your theme. CSS prefix in above code is "ttr_", replace it with yours. We've attached a screenshot for your reference.

Please check the screenshots below:

Answered: Creating menu in blogger

Thu, 12 Aug 2021 11:11:44 +0000

Hey,

We have implemented this feature for the Blogger submenu in the internal build of TemplateToaster Version 8 i.e. Version 8.0.0.20737

You may download this version from the given link below :

https://templatetoaster.com/downloads/internal/TemplateToaster.exe

You can create a submenu by using the "-" or "hyphens" before the page name.

For the main menu item -> Add without the hyphen
For First level menu -> Add with - (one hyphen)
For second Level Menu -> Add with -- (two hyphens)
For third level menu -> Add with --- (three hyphens)
Steps to create a new page:
Layout -> Crosscol -> Edit-> Add a new item-> Add page name and page url-> Save

If you face any issue then you can create a support ticket.

Support ticket URL: https://templatetoaster.com/support

Answered: Why has the pro license reached a limit all of a sudden?

Tue, 11 May 2021 07:23:17 +0000

You can now use the program reset has been done.

Answered: Are you planning to add the svg format?

Fri, 23 Apr 2021 05:02:43 +0000

Hello,

Yes, we are going to provide you SVG functionality in the next version of TemplateToaster.

Answered: New version of templatetoaster freeze and have no menu items

Thu, 15 Apr 2021 06:20:08 +0000

Hi guys,

TT support helped me to solve this problem. Very happy about that.

If someone issuing the same problem like me, than you can solve it with following steps:

Open color management of your PC --> go to "Advanced" tab, than choice System Default profile in Device profile drop down menu.

That's it.

Good luck!

Answered: Why does no icon appear in front of the unordered list in Joomla?

Thu, 11 Feb 2021 04:38:09 +0000

Hello, we are unable to generate this case at our end. Please open a support ticket at https://templatetoaster.com/support and also share your .ttr file and website admin credentials so that we can check the issue properly and able to provide you an appropriate solution.

Answered: How do you get a frame around the entire title and metadata together in Joomla?

Tue, 02 Feb 2021 05:28:03 +0000

To apply frame around post title and metadata, please follow the steps provided below :

Go to TemplateToaster -> Joomla -> Blog page -> Content -> Post -> Article title -> Style -> Both.

Answered: How do I get Title and Slogan to work on the Joomla Blog page?

Thu, 14 Jan 2021 08:19:12 +0000

Please open support ticket at : https://templatetoaster.com/support and provide your ttr file as well as exported zip. Our support team will guide you accordingly.

Answered: Can I make the exact same content appear exactly identical in two different positions in Joomla?

Tue, 22 Dec 2020 07:55:28 +0000

Hello,

Please open a support ticket at https://templatetoaster.com/support and also attach your TTR file in the ticket.

Answered: Is it possible to prevent my right-hand menu and my sidebar from disappearing completely?

Tue, 22 Dec 2020 07:42:15 +0000

Hello, You can prevent it by setting container layout to Fluid.

Please follow the following steps to set Container layout to fluid.

Container Tab > Layout > Fluid

Container Tab > Width > 100%

Answered: Why can't I change the font size and color in a Joomla module?

Tue, 22 Dec 2020 05:46:36 +0000

Hello,

1. To change the Text color of Module's Content on Home Page, please follow the following steps:

Double click on the text > Editor tab will open > Change Text color from Fonts section

2. On Blog Page, You can change Text Color of Modules by following steps :

Modules tab > Content Section > Content Properties > Text > Color

Answered: Should a Module Position stop working when a sidebar is present?

Thu, 17 Dec 2020 07:39:18 +0000

Hello, Sorry for the inconvenience caused to you. We have generated this issue at our end and forwarded it to our development team. We will provide you an updated build as soon as possible.

Answered: Can't submit a ticket

Fri, 11 Dec 2020 09:34:00 +0000

This issue has been solved. You can successfully submit a ticket now.

Answered: Hamburger Menu button height issue

Fri, 04 Dec 2020 10:03:40 +0000

Sorry for the inconvenience caused to you. We have generated this issue at our end and forwarded it to our development team. We will provide you an updated build as soon as possible.

For the being time, we will provide you a custom solution. Please provide your ttr file at support ticket at https://templatetoaster.com/support

Answered: Opencart 3.0.3.3 Search Bar Alignment Error

Tue, 29 Sep 2020 03:22:46 +0000

We have already generated the case at our end and forwarded it to our Development Team. Solution will provided in future build of TemplateToaster as soon as possible.

For the time being to resolve the issue, you may use custom code given below:

header #search {
  width: calc(100% - 70px - 10px);
}
header .form-search span.input-group-btn {
  display: block;
}
header .form-search span.input-group-btn button {
  font-size: 14px;
  height: 38px;
}
header .form-search span.input-group-btn button::before {
  content: "Search";
}
header .form-search .fa.fa-search {
  display: none;
}

Steps to use custom code:
Open your .ttr file => General tab => Click CSS option => in appeared dialog => Write/Copy&Paste above code => Click Save => Now export your Theme

Answered: Upgrade from version 7.0.0.18655 to 8.0.0.20026 problems

Mon, 25 May 2020 02:54:02 +0000

Hello,

TemplateToster7 or TemplateToaster 8 create the separate folder so it is not possible. For your designing issue please open a support ticket at https://templatetoaster.com/support and provide your template file as well as screenshot of the issue. Our support team will check and provide you an appropriate solution.

Answered: Template Toaster Slow to Respond

Tue, 05 May 2020 07:15:04 +0000

Please set scale to 100% under your system's display setting. Please find attached image.

Answered: Responsive template TT8

Mon, 27 Apr 2020 04:44:28 +0000

We have checked your Website URL, it seems to be a cache issue, please once clear the cache and check the issue. To clear the cache please follow the steps provided below:
Go to Prestashop dashboard -> Advance parameters -> performance.
Also, please make sure you have followed all the essential steps to install and activate prestashop v1.6 theme, for reference please refer to prestashop v1.6 section at: https://templatetoaster.com/prestashop

Answered: TemplateToaster 8

Sat, 25 Apr 2020 12:44:34 +0000

Simply right click on your desktop and click "Display Settings", now select "Scale and Layout" to 100 percent and it should fix the issue. You can refer to the attached screenshots for more details.

Now just set Scale to 100%

Answered: prestashop problem

Sat, 22 Feb 2020 03:41:27 +0000

Hello,

Please open a support tickets here https://templatetoaster.com/support and attach the log file.

You can find the log file AppData\Roaming\TemplateToaster\log.txt

Answered: Failure to authorize google account for blogger with TemplateToaster.

Tue, 11 Feb 2020 07:10:29 +0000

Hello,

We have solved this issue in the latest build of TemplateToaster V8 beta(8.0.0.19894). You can download it from here https://templatetoaster.com/downloads/beta/TemplateToaster-web.exe

Answered: error 2.3.0.2

Mon, 13 Jan 2020 05:30:37 +0000

We have forwarded the issue to our development team. We will soon revert you back with an appropriate solution.

Answered: syntax error in the file (tt_slideshow.js)

Sat, 28 Dec 2019 11:46:14 +0000

We are not able to generate the issue at our end. Please open a support ticket and share your ttr file or exported zip folder, that generates the issue. Our Support team will guide you accordingly. Go to the link given below for the same:

https://templatetoaster.com/support

Answered: Prestashop: how to modify "Clear All" colors

Wed, 11 Dec 2019 09:59:11 +0000

Please open a support ticket at https://templatetoaster.com/support. Our support team will guide you accordingly.

Answered: Unable to activate TT, I get a connection error!

Wed, 20 Nov 2019 08:53:38 +0000

It seems your internet connection is behind any proxy/firewall settings, please try activating after disabling those setting if any. If still, you face the same issue please contact us on live chat. Our support team is available over chat from 10 AM to 9 PM IST. You can use following time zone converter for the time estimation: https://www.worldtimebuddy.com/

Answered: I created a page but it doesn't show up in my list of pages

Mon, 18 Nov 2019 09:08:46 +0000

Hello,

Our development team is looking forward towards your issue. We will revert back as soon as possible.

Answered: Contact form doesn't work

Mon, 04 Nov 2019 11:14:46 +0000

Hello,

Contact form not working on preview because code written on PHP file so execute the PHP code we need server. Please export your template or check it once on server.

Answered: Changing link colours/decoration doesn't work

Thu, 31 Oct 2019 09:06:13 +0000

In TemplateToaster v7 the 'ELEMENTS' styling is for blog page only but you can change the text color by selecting the text on double click. Now TemplateToaster v8 Beta has the feature that will also style the element in other pages (i.e content pages). If you are currently using TemplateToaster v7 please update to TemplateToaster v8 Beta and check if your requirements are fulfilled. Also, make sure to save a separate copy of ttr file of TemplateToaster v7 before switching to TemplateToaster v8 Beta as it is in beta state.

Answered: Wordpress Xampp PHPmyadmin: new laptop en re-install localhost

Wed, 21 Aug 2019 09:52:37 +0000

Is your XAMPP running properly?, did you try to do a fresh WordPress install on your XAMPP to check it first.

Answered: Joomla mega menu on home always to the left

Thu, 18 Jul 2019 16:04:44 +0000

Please provide the website URL if you are working live or you can open a support ticket at https://templatetoaster.com/support .Please provide the ttr file or screenshot of the issue. Our support team will guide you accordingly.

Answered: How to open .xml file in templatetoaster

Fri, 12 Jul 2019 08:00:58 +0000

TemplateToaster does not support any of the third party extension, you can open only ttr files pre-saved in TemplateToaster itself.

Answered: Please mail me an invoice

Tue, 28 May 2019 17:07:47 +0000

I've just resent your invoice to your purchase email that is: juxxxxx-xxxter@hotmail.de

Answered: What is the "CMS end" of this software and where can I find a plugin to support all standard image formats?

Mon, 25 Feb 2019 14:47:01 +0000

You don't say which CMS you're using so i can only really comment on Joomla CMS which I use. Comes with Tiny MCE as the standard editor but i have always preferred the JCE editor which is really flexible. I needed .gpx upload support in articles for example, simple case of adding to the allowed file types.

By CMS end they mean where you log-in your sites admin area.

how do i chage this in wordpress,.it is as if the page is in to columns.....woocommerce single product image size

Sun, 17 Feb 2019 00:02:56 +0000

change the size of woocommerce single product image ..how do i chage this in wordpress, ii dont think it can be done in TT. everything try will not work...it is as if the page is in to columns, because the image is using half of the page,,

please help

Answered: Slideshow transitions not working in WordPress??

Thu, 24 Jan 2019 17:37:35 +0000

Please open a support ticket at https://templatetoaster.com/support. Our support team will guide you accordingly.

Answered: Missing color option

Thu, 17 Jan 2019 16:25:55 +0000

Sorry for the inconvenience caused to you. We have generated the issue at our end and have forwarded it to our development team. We'll provide you with the latest build as soon as possible.

Answered: No option to set color font

Thu, 17 Jan 2019 16:07:56 +0000

Sorry for the inconvenience caused to you. We have generated the issue at our end and have forwarded it to our development team. We'll provide you with the latest build as soon as possible.

Answered: Es gab wohl einen Fehler?

Thu, 17 Jan 2019 12:27:44 +0000

Sorry for the inconvenience caused to you. There was an error while uploading the latest build. We have replaced the latest build now. You may now download the TemplateToaster version 7.0.0.16610 from the link: https://templatetoaster.com/downloads/TemplateToaster.exe