Unable to udate TemplateToaster

asked Dec 4, 2016 in Issues/Bugs by benny (440 points)

Hi, I tried to update TemplateToaster to the latest version. I first see the download popup and after that a popup that my version is up-to-date although it is not.

I tried to create a ticket about this issue but the ticket system does not function at the moment. This resulted in two tickets without text and in the wrong category.

Regards,

Benny.

1 Answer

answered Dec 5, 2016 by lisa-west (16,580 points)
Hi,

We have solved this issue, please try once. If still any issue occurs then please contact us back.
commented Dec 5, 2016 by benny (440 points)
Thanks, update is okay now.
commented Dec 9, 2016 by ricktec (100 points)
Hi there,

why is my installation of Template Toaster Professional deactivated after the update???
I can't activate it with my bought activation-key!
Please help!
commented Dec 9, 2016 by templatetoaster (22,240 points)
I have just reset your activation key and it should work now.
commented Dec 9, 2016 by ricktec (100 points)
It says "This Key is not valid for installed version."
I think there is a problem with the Expiry Date (2016-10-29)? Can i get somehow an "old version" to get it work again?
commented Dec 9, 2016 by templatetoaster (22,240 points)
I have also fixed that issue now, please try activating again.
commented Dec 9, 2016 by ricktec (100 points)
Yeah, it works!!! Many, many thanks! :-D
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